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Shipping policy

Order Processing

All orders are processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Estimated delivery timelines:

Metro Cities: 2–5 business days
Other Locations: 4–7 business days

Delivery times may vary during festivals, public holidays, or due to courier delays.

Shipping Charges

Free shipping on prepaid orders
Shipping charges (if applicable) will be displayed during checkout

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your shipment status.

Delivery Issues

If your package is delayed, lost, or marked delivered but not received, please contact our support team within 48 hours.

Incorrect Address

Customers are responsible for providing accurate shipping details. We are not responsible for delivery issues caused by incorrect addresses or phone numbers.